Rehabilitation Rules & Regulations

1. In order to guarantee the availability of an appointment, it is advisable to book treatments several days in advance.
2. In the absence of a prior reservation, the customer can use the services under the condition of free seats.
3. Promotions for treatments offered by the Rehabilitation Department do not combine.
4. The facility reserves the right to perform certain treatments only after a physiotherapeutic consultation, the cost of which is PLN 100.
5. The prices of treatments and services included in the price list of the Rehabilitation Department are not negotiable.
6. For scheduled treatments, you should arrive about 5 minutes early and have your treatment card with you.
7. For water treatments it is recommended to come in a bathing suit and bathrobe, for dry treatments you should bring with you interlining sheets, received with the treatment plan.
8. In case of non-arrival for the scheduled treatment and failure to inform the Rehabilitation Department about the cancellation of the treatment at least 1 hour before its scheduled performance, the treatment will be forfeited (In case of package treatments).
9. In the event of non-arrival to the agreed treatment, and failure to inform the Rehabilitation Department more than 3 hours before the treatment, will result in a charge to the Hotel Client's account in the amount of 100% of the price of the treatment. (Does not apply to package treatments).
10. Package treatments are not exchangeable, their time is set top-down before the arrival of the client and can be changed at the request of the client only in exceptional cases.
11. If you are more than 5 minutes late for your appointment, the Rehabilitation Department reserves the right to shorten the treatment time without reducing the price.
12. On the premises of the Rehabilitation Facility it is forbidden:

- consumption of alcoholic beverages, smoking and electronic cigarettes

- drug use

- introduction of animals

13. An employee of the Facility has the right to refuse to perform a treatment if the Client:

- does not comply with the rules of these regulations

- is under the influence of alcohol or intoxicants

- there is a suspected contraindication to a particular procedure

- the state of hygiene does not allow to perform the procedure

14. Before performing the treatment, the client is obliged to inform the therapist about ill health or other circumstances that may be an obstacle to performing the treatment.
15. If you feel worse during the procedure, immediately notify your therapist.
16. The hotel and employees of the Rehabilitation Facility are not responsible for jewelry and other valuables of Guests left on the premises of the Facility.
17. Children under 16 years of age are allowed in the Rehabilitation Facility only under the supervision of their parents or guardians.
18. Children and adolescents under 16 years of age can only use some of the treatments available at the Rehabilitation Department only after a prior physiotherapy consultation in the presence of a parent or guardian.
19. The customer is financially responsible for damages caused by him or persons under his care
20. The Rehabilitation Department reserves the right to change the opening hours of the Department resulting from technical or other reasons.
21. Reservation of treatments in the Rehabilitation Department by persons who are not Hotel Guests requires an advance payment of at least 30% of the amount of the treatment.
22. All comments and disputes regarding the functioning and rules of the Rehabilitation Department should be reported at the reception desk of the Department or directly to the Manager of the Rehabilitation Department.

 

* The purchase of a given service is tantamount to a statement by the customer that he has read these terms and conditions and accepts them.

 

1. The sauna is an integral part of the swimming pool and the provisions of the general rules and regulations apply to it.

2. Before entering the sauna area and before using the various facilities, please read the rules and regulations.

3. The use of the sauna is equivalent to the fact that the person has read and accepts all points of the rules.

4. The sauna complex is a non-textile zone. Users must take into account the possibility that the zone will be used by naked or incompletely dressed persons.

5. When using the sauna rooms, you must strictly comply with the instructions for use of the equipment, instructions and information provided by the staff.

6. The user of the sauna is fully responsible for his safety.

7. For the health consequences of staying in the sauna, the Hotel is not responsible.

8. The sauna may be used only by healthy persons or persons whose ailments do not constitute contraindications to the use of the procedure.

9. children under 16 years of age may be in the sauna only under the supervision of adults.

10. sauna may not be used by persons:

- Those suffering from heart disease, high blood pressure and with vascular diseases,

- Those suffering from thyroid disease, claustrophobia, epilepsy, acute rheumatic conditions, cancer, acute infections and asthmatic conditions,

- With fever,

- Women during menstruation and during pregnancy and lactation,

- Tired and in the midst of intoxication

- with fresh and open wounds

11 The dry sauna room has a temperature of 80 degrees C - 100 degrees C and humidity of up to 20%.

12 The steam sauna room has a temperature of 45 degrees C - 55 degrees C and humidity of 60 - 100%.

13.Adjustment of temperature and humidity in the sauna is the responsibility of the operator (it is forbidden to change the parameters yourself).  

14. Before entering the sauna room, you should:

- remove any metal objects, as they can become a cause of burns to the body

- Remove glasses and contact lenses,

- Wash the entire body in the shower with soap, and then wipe dry,

- Remove pool shoes and leave them before entering the room.

15 The hotel is not responsible for items left in or around the sauna.

16. Do not bring electronic devices, phones, mp3 players, etc. into the sauna.

17.In the sauna, you should sit on a towel and keep your feet on it. The towel should be spread out so that no part of the body is in contact with the surface of the seat.

18. Any deterioration of well-being should be immediately, reported to staff.

1. The business entity authorized to manage the Pool is Hotel Hamilton Dobosz Limited Partnership.
2. It is assumed that each person, while in the Swimming Pool area, has become familiar with the provisions of these Rules and Regulations and undertakes to strictly comply with them.
3. People with unstable health conditions (heart conditions, circulatory disorders, balance disorders or the like) use the Pool with extreme caution - after prior consultation with a doctor or at their own risk.
4. The sale, serving, bringing and consumption of alcoholic beverages, intoxicants and other psychotropic substances is strictly prohibited in the Pool area.
5. Users of the Swimming Pool are not allowed to cause situations that endanger their own safety and the safety of other people there, in particular, it is forbidden:
   • eating and chewing gum
   • jumping into the pool basin and jacuzzi
   • running, including in the locker room
   • throwing or pushing other people into the water
   • cigarette smoking
   • destruction of devices, equipment and littering of the Swimming Pool area
   • Use of balls or other toys without prior approval of a lifeguard
   • walking around the Pool area in footwear, excluding pool flip-flops
   • initiation of false alarms
   • introduction of baby carriages and wheelchairs

1. Swimwear is mandatory at the pool. Children under 4 years of age may bathe only in waterproof diapers.
2. Children under 16 years of age are allowed to stay in the Pool area and bathe only under the supervision of adults.
3. Their parents (guardians) are responsible for the behavior and safety of children using the Pool.
4. Before entering the pool, everyone is required to take a shower and thoroughly wash their bodies and disinfect their feet. If this obligation is not fulfilled, the lifeguard on duty may refuse permission to use the pool.
5. The pool should be entered and exited by a ladder or stairs.
6. For contamination of the water in the pool or jacuzzi, the person who caused the contamination shall pay a fee of 2000 PLN.
7. Activities in the pool can only take place in the presence of an instructor and lifeguards.
8. Report any accident at the pool area or injury immediately to the lifeguard.
9. Persons whose condition indicates consumption of alcohol, intoxicants, persons with outward signs of illness, posing a danger of drowning or posing a threat to the environment, being in inappropriate attire or remaining in negligee, will not be allowed into the Pool area.
10. Persons violating the provisions of these Regulations, public order or disobeying the orders of the lifeguard, instructor or other authorized person will be expelled from the Pool area.
11. All persons in the Pool area are obliged to maintain order, cleanliness, silence and absolute obedience to the orders of the lifeguard on duty, the instructor or other authorized person.
12. All injuries, health problems and deterioration of well-being should be immediately reported to the nearest staff member.
13. The managing entity is not responsible for the health consequences of staying in the pool and saunas once for the things left or lost in the Pool area.
14. The managing entity shall not be liable for damages caused by failure to comply with these Regulations.